Thinking about new floors for your home is exciting, but the success of your project depends on more than just picking the right material. Choosing a flooring contractor is just as important as selecting hardwood, carpet, or luxury vinyl. Asking the right questions before you start will help you avoid surprises, protect your investment, and ensure you get results you love.
At Pocatello Flooring, we believe an informed customer is a confident customer. Here are key questions to ask any flooring contractor before work begins and why each one matters.
Are you licensed and insured?
This is one of the first questions you should ask. A licensed contractor meets state or local requirements, and insurance protects both you and the installer if something goes wrong. Without it, you could be held responsible for accidents or damage during the project.
What experience do you have with my type of flooring?
Different flooring materials require different installation methods. Hardwood, for example, demands precise measurements and acclimation to your home’s environment, while carpet needs stretching tools and proper seam work. Luxury vinyl may be easier to install, but professional fit and finishing make a huge difference in appearance and longevity. You want to be sure your contractor has specific experience with the product you’ve chosen.
Can I see references or recent projects?
Looking at a contractor’s past work gives you an idea of their skill and attention to detail. Ask for before-and-after photos, or even better, references from recent customers in Pocatello or surrounding areas. First-hand feedback can tell you a lot about the contractor’s professionalism, punctuality, and quality.
What is included in the estimate?
A clear, detailed estimate helps you avoid surprise costs later. Ask if it includes removal of old flooring, preparation of the subfloor, trim work, and cleanup. If you need transitions between rooms or special cuts, make sure they are factored into the price. Knowing exactly what you’re paying for will keep your project on budget.
How long will the project take?
Timelines matter, especially if you need to move furniture, arrange for pets to be out of the house, or coordinate with other renovations. Ask your contractor for a realistic schedule, including start and finish dates, and find out how they handle unexpected delays.
How should I prepare my home?
Some contractors will move furniture, while others expect the space to be cleared beforehand. You may need to disconnect appliances in kitchens or remove baseboards for certain flooring types. Understanding what’s expected will save time and prevent last-minute stress.
What is your warranty or guarantee?
A reputable contractor will stand behind their work. Ask what kind of warranty they offer for installation and how it works if you have an issue after the project is complete. For many flooring products, proper installation is required to keep the manufacturer’s warranty valid.
Why choose Pocatello Flooring for your project?
We serve homeowners in Pocatello and surrounding communities with a commitment to quality, transparency, and expert craftsmanship. Our team takes the time to answer every question, explain the process, and help you choose materials that fit your home and lifestyle. From hardwood and carpet to luxury vinyl and more, we install it right the first time so your floors look and perform beautifully for years.
If you’re ready to start planning your project, contact Pocatello Flooring to request an estimate and work with a contractor who puts your needs first.
