Reviews

Professional and friendly. Zane and Scott were the best. Definitely use them again and highly recommend Pocatello Flooring for flooring needs

George Dahms

Pocatello Flooring did an amazing job from the initial consult to the measuring to the install. Zane installed the LVP perfectly. His attention to detail and the care he put into the install were second to none. It’s great to find a company that cares about how they treat their customers. Thank you.

Jeff Munn

We had an amazing experience with Pocatello flooring. The staff is so kind and very easy to work with. We recently had all our hard flooring in our home replaced and we are so happy we went through Pocatello flooring. Josh installed our flooring and he did an incredible job. He is extremely skilled and we've had multiple comments of how amazing our flooring is and what an incredible job he did. We will be going through Pocatello flooring when we are ready to replace our carpet!

Lindsay Smith

I'm very pleased with the service and management of Pocatello Flooring. After several weeks dealing with an unresponsive home improvement store and their contractors, their quote for carpet included more than 30% wasted material. I decided to give PF a call and get a new quote. Sara was very responsive and worked with me and her installer to come up with creative solutions to the issues I was having. The competition spent 2 weeks measuring and quoting before telling me that I'd wait another 3 weeks to install, while Pocatello Flooring measured and installed in under a week! I saved money and Sara was in contact with me every step of the way. I'm going straight back to her for my future flooring needs in Pocatello.

A R

We couldn't be more pleased with our conversion from carpet to LVP. From Sara's patience (it took one year start to finish) to Blake's discussions on installation options to the ever-professional installer Zane, it was a complete success. If we could rate them higher, we would. We even included Chris at their sister store Factory Direct Floors, for assistance with an area rug completing the new look. Buy Local. Bob Bloxham and Kate DeLate

Bob Bloxham

I have a striking, brand-new hardwood floor from Pocatello Flooring! I especially want to commend Josh Rogers, who is the professional installer responsible for my five-star rating of the business. He is remarkable! I watched him work for days. In every way, he was knowledgeable, pleasant, artistic, honest, attentive to detail, careful of my belongings, wanting to please, and oh so talented. He is probably the most hard-working person I have known. And my beautiful floors exhibit all of that!

wanda sorensen

Our floor was in bad shape, with holes in the subfloor. Pocatello Flooring gave us an estimate and were able to fix my floors and install new carpet before Christmas. It is beautiful and I love it! But best of all was the excellent quality of work. Thank you!

Wendy Norman

Pocatello flooring did a great job on refinishing and installing our new hardwood floor. They matched the old hardwood and the new perfectly. We couldn’t be happier. The installers were great they answered all our questions, finished when they said they would, and were very polite. Pocatello flooring was so easy to work with and highly recommend them.

Janet Wardle

Pocatello Flooring is the best. I recommend them highly every chance I get. 2 day job in my home. IN...OUT...DONE! Enjoying our new floors. Stress free due to samples brought to our home, free estimate and a great installer. Thanks to Sara and to Josh as well.

debbie burrows

We have been so impressed by Pocatello Flooring. They were very efficient and professional, especially in getting the floors finish in the time frame we needed. Their work is excellent and we highly recommend them. Thank you Sara, Aaron and crew!

kendra burton

Pocatello Flooring did an outstanding job installing LVP flooring throughout our entire house. From start to finish, Sara, the manager, was amazing at coordinating the project and keeping everything on track, along with Blake, who was equally professional and attentive. Their communication and dedication to making sure we were satisfied every step of the way truly stood out. Zane, who handled the installation, was incredible — his attention to detail and quality of work exceeded our expectations. The entire team went above and beyond to make the process smooth and stress-free. We couldn’t be happier with the results and would highly recommend Pocatello Flooring to anyone with flooring needs.

Wesley Usyak

Pocatello Flooring does great work! They were very responsive during the entire process. We are so happy with our new flooring. Their installers did an amazing job and finished the project a little early. Definitely recommend.

Buck Cooper

Pocatello Flooring has been awesome to work with. We had a hardwood refinish done a while ago and it turned out great, so we came back to have our carpet done. They made the process super easy both times. The work was done in a timely manner and I couldn’t be happier with the results!

Brooklynn Wilcox

They have amazing products to choose from for new floors. They are super nice and checked back with me after the installation to make sure everything was done good. I really appreciate this place and if I need any other flooring needs, they will be my first choice

Bill M.

Our experience at Pocatello Flooring was great from start to finish!! Their staff was helpful, kind and professional!! Brooklyn and McKenna made choosing and getting our flooring easy and Casey did a wonderful job installing it!! Thank you all! We are so pleased with our new kitchen floor!

Tiffany Malone

Adams crew recently put all new flooring in my house. Carpet and LVP. I loved working with and interacting with each one. Very friendly, and easy going. The work they did was immaculate! Adam is very detail oriented and his crew shows the same inclination. I highly recommend working with Pocatello Flooring. Blake did the bid and he was very fair and also very friendly. Over all it was a great, easy experience.

Jeannette Nye

We had a very positive experience with them start to finish. Brooklyn, Sara and Aaron were very very knowledgeable. Brooklyn and Sara worked with us to find a product that worked for our budget, even though it took a few tries. They walked through the process with us and were very thorough and patient. We chose LVP, it was installed on the whole main floor plus the stairway to the basement. Our installer, Josh had some challenges and tricky spots laying the stairs. He is truly a craftsman and proficient in his trade. He went above and beyond to make it look absolutely beautiful. I was glad that he had a helper for this week, usually he works solo. We are so happy with the final results.

Alexis Grimm

Blake came out very quickly after we asked them to give us an estimate on the work. He brought beautiful display panels with lots of carpet options. He was friendly and professional and left the panels with us for a few days to ponder. Pocatello Flooring's initial bid was beyond our budget but after some discussion they were able to meet our financial needs, for which we were very grateful. Sara was great to work with and communicated well and frequently. The installers, George and Cody, were great. They showed up when they were scheduled, were super friendly and nice, did a great job both days they were there. A couple other guys showed up for part of the second day, but we didn't get to know them as well. We noticed a blemish on one of the carpets in one of the rooms. We said we didn't want to "fix" a new rug and asked for a replacement and they quickly worked out those details. When they came a week later, they quickly and efficiently installed that new carpet. Great people to work with and the carpets look beautiful!

Bruce Hawks

Recently put in a floor from Pocatello Flooring that turned out fantastic. Sarah was tremendous to work with and Zane, the installer, had the old out and new in - 3 days. Zane was meticulous with all the corners and tough cuts that make or break the looks. So happy with results. Great people to work with.

Gino Mariani

From start to finish, I received impeccable customer service. Sara walked me through the various products that would work best in my home. She helped me make a great decision. What is a good product without great installation? I got both at Pocatello Flooring. Zaine (the lead installer) arrived on time with his counterpart Matthew. They demonstrated excellent skill in laying, stretching and attention to detail in the installation process. They respected my home and cleaned up all debris resulting from tear- out to final carpet install. I also found the price point to be in-line with my budget. I shopped around over the last several months before making a decision that I felt comfortable with on all levels. I knew that after my visit to Pocatello Flooring that these folks understand the business they are in and the impact of good Customer Service.

Rodney Jones